Social media enhances a brand’s public relations strategy by providing a direct, real-time communication channel with the audience. It allows brands to share news, updates, and positive stories quickly while engaging in two-way conversations. By leveraging influencer partnerships and user-generated content, brands can boost credibility and reach a wider audience. Social media also helps in crisis management by addressing concerns transparently and maintaining trust. Additionally, analytics tools provide valuable insights into audience sentiment, allowing brands to refine their PR strategies for maximum impact.